General Manager

6 days ago


Minneapolis, Minnesota, United States Advance Auto Parts Full time
Job Description

A General Manager at Advance Auto Parts is a key leader responsible for driving business growth, delivering exceptional customer experiences, and fostering a high-performing team. This role requires a unique blend of sales, management, and technical skills, with a strong focus on customer satisfaction and team development.

Key Responsibilities
  • Drive overall store sales growth and service objectives
  • Build and maintain strong relationships with professional customers, including developing and executing customer action plans
  • Select, hire, develop, and manage a team of 10-20 team members in a fast-paced retail environment
  • Ensure execution of inventory and operational standards, including parts knowledge and DIY service capabilities
  • Coach team members to deliver exceptional customer experiences and meet service standards
  • Manage store operations, including scheduling, inventory management, and safety protocols
  • Lead change management initiatives and foster a culture of innovation and continuous improvement
Requirements
  • 2-3 years of experience in a management role, preferably in a retail or automotive environment
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and team management skills, with the ability to inspire and motivate team members
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and team development
Preferred Qualifications
  • Bachelor's degree in business or a related field
  • ASE certification or equivalent experience
  • Valid driver's license
Work Environment

The work environment for this role is fast-paced and dynamic, with a strong focus on customer satisfaction and team development. The ideal candidate will be able to work in a team environment, with a strong focus on collaboration and communication. The role requires a high level of energy and enthusiasm, with a strong commitment to delivering exceptional customer experiences.

Compensation and Benefits

Advance Auto Parts offers a competitive compensation package, including a base salary, bonus structure, and comprehensive benefits program. The company is committed to investing in its employees' growth and development, with opportunities for professional growth and advancement.


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