Pharmacy Technician Trainee

2 weeks ago

Nantucket, Massachusetts, United States Mass General Brigham Full time
Job Summary

The Retail Pharmacy Technician Trainee will assist in the various activities of the pharmacy department under the direct supervision of a licensed pharmacist. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.

Key Responsibilities
  • Provide exceptional customer service to patients and internal customers
  • Assist in the setup, packaging, and labeling of patient medication
  • Maintain inventories of medications and supplies
  • Check patients in and out of the pharmacy
  • Perform data entry, insurance, and billing procedures
  • Support the system of drug inventory, distribution, and quality control
  • Participate in physical inventory of all pharmaceutical products
  • Identify and segregate expired medications from the main inventory
  • Maintain the organization and cleanliness of the pharmacy
  • Restock medication dispensing areas
  • Interpret medication labels and accurately pick medications from the dispensing stock
  • Accurately count or measure product and place it in the proper location
  • Learns the Enterprise Rx, Script-Pro, Pickpoint, and RMS systems with proficiency
  • Escalate issues to pharmacists as needed
  • Understand the requisite laws and regulations related to the practice of the Pharmacy Technician Trainee
  • Represent the pharmacy department and NCH in a professional manner
  • Reports to work on time and gives adequate notice of absenteeism or tardiness
  • Adheres to all Pharmacy and NCH policies and procedures
  • Participates in quality improvement activities
  • Develops and maintains a positive and professional relationship with customers and NCH staff
  • Maintains confidentiality at all times
Requirements
  • Must work under the direct supervision of the pharmacist and have no drug-related offenses
  • Ability to work effectively with all NCH staff
  • Ability to provide compassionate care to patients
  • Ability to tactfully communicate with both internal and external customers
  • Ability to work well on a team as well as independently
  • Ability to recognize emergency situations and respond appropriately
  • Ability to demonstrate excellent customer service skills in a fast-paced environment
  • Ability to demonstrate adequate technical skills and judgment
  • Ability to pass department competencies
  • Ability to maintain confidentiality
  • Strong understanding of computer technology
  • Strong attention to detail
  • Exceptional organizational skills and flexibility to handle multiple tasks and deadlines
  • Must be able to communicate verbally, read, and write English proficiently
  • High school diploma or equivalent required
  • Candidate must successfully complete the Massachusetts Board of Pharmacy Technician in Training application and receive a License
  • Must work to become a registered pharmacy technician following these guidelines

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