Operations Director

5 days ago


Windsor, Connecticut, United States Mali Inc. Full time
Job Overview

Mali Inc. is seeking a highly motivated and experienced Operations Director to lead our Holiday Inn of East Windsor location.

The ideal candidate will have a proven track record in achieving excellent customer service, possess operational knowledge of the hotel industry, and be well-organized with excellent communication skills.

Estimated Salary: $80,000 - $120,000 per year.

Key Responsibilities
  • Hire and train qualified staff to produce high sales volume and profit while maintaining public satisfaction and prestige.
  • Oversee hiring, training, scheduling, employee issues, and termination, including development and motivation of personnel skills.
  • Exemplify Hotel policies and procedures.
  • Remain competitive in every area and produce budgetary goals.
  • Maintain high employee morale.
Requirements
  • 3-5 years of recent experience as an Assistant General Manager or General Manager.
  • Operational knowledge of all phases of the hotel industry, including budgeting and accounting.
  • A well-organized individual with a take-charge attitude, excellent communication skills, and great attention to detail.
  • Ability to set an example for all employees at all times relating to guest service and professionalism.
  • Excellent communicator, well-organized, and detail-oriented.
  • Basic computer skills with knowledge in Windows, including MS Word, Excel, and Outlook.
  • Ability to work independently and follow given instructions.


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