Client Services Liaison

5 days ago


Murfreesboro, United States Engage8 Solutions Full time
Unlock Your Potential as a Client Services Associate

Are you a problem-solver with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy building strong relationships with clients? If so, we want to hear from you

About the Role

As a Client Services Associate at Engage8 Solutions, you will be the primary point of contact for our renowned client in the telecommunications industry. Your primary responsibility will be to provide proactive support and direct customer service strategies to drive client satisfaction and loyalty.

Key Responsibilities
  • Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
  • Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
  • Work cross-functionally with the Client Services Associate and Quality Assurance teams to evaluate and execute industry-leading client experiences
  • Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline
  • Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
  • Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
  • Ensure that all standard operating procedures are successfully executed and maintained by all Client Services Associate team members
What We're Looking For
  • Bachelor's degree from an accredited college or university (preferred but not required)
  • 2-4 years of experience working in a client-facing role in the business sphere
  • Team player able to work effectively and collaboratively to meet goals and client deadlines
  • Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly
  • Thrive in a fast-paced, entrepreneurial environment
  • Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team

We offer a dynamic and supportive work environment that fosters growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.



  • Murfreesboro, Tennessee, United States WestRock Full time

    Customer Service Representative RoleThe Customer Service Representative will serve as a key liaison between customers, sales, and operations teams at WestRock. This role involves receiving and processing routine customer orders, inquiries, and requests in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues...


  • Murfreesboro, Tennessee, United States WestRock Full time

    Customer Service Representative RoleThe Customer Service Representative will serve as a key liaison between the customer, sales, and operations teams at WestRock. This role involves receiving and processing routine customer orders, inquiries, and requests in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve...


  • Murfreesboro, Tennessee, United States WestRock Full time

    Customer Service Representative RoleThe Customer Service Representative will serve as a key liaison between WestRock and our customers, fostering strong relationships and ensuring seamless communication between sales, operations, and customer teams.Key Responsibilities:Receive and process routine customer orders, inquiries, and requests in a timely and...


  • Murfreesboro, United States Resolution Management Group LLC Full time

    Job SummaryWe are seeking a skilled and motivated Customer Service Representative to provide exceptional service and resolve customer inquiries or issues. The ideal candidate will be the first point of contact for our clients and their customers, ensuring customer satisfaction and maintaining positive relationships with our valued clientele.Key...

  • Hospice Liaison

    1 month ago


    Murfreesboro, Tennessee, United States Amedisys Full time

    {"title": "Hospice Liaison Opportunity", "subtitle": "Drive Business Growth in Home Health and Hospice", "content": "Amedisys, a leading home health and hospice provider, seeks a skilled Hospice Liaison to join our team. As a key member of our business development team, you will be responsible for building relationships with healthcare professionals,...


  • Murfreesboro, Tennessee, United States Murfreesboro City Schools Full time

    Multilingual Family LiaisonMurfreesboro City Schools is seeking a highly motivated and culturally sensitive individual to serve as a Multilingual Family Liaison. This part-time position will play a vital role in building relationships with families from diverse linguistic and cultural backgrounds.Key Responsibilities:Conduct workshops and training sessions...


  • Murfreesboro, Tennessee, United States Robert W. Baird & Co. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Client Specialist to join our team at Robert W. Baird & Co. As a Client Specialist, you will play a critical role in providing exceptional client service and operational support to our Financial Advisors.Key ResponsibilitiesClient Onboarding: Coordinate the onboarding process for new clients,...


  • Murfreesboro, Tennessee, United States Baird Full time

    Client Specialist Job DescriptionBaird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States. As a Client Specialist, you will play a crucial role in delivering exceptional client service and operational support to our Financial Advisors.Key Responsibilities:Provide exceptional...

  • Hospice Liaison

    1 month ago


    Murfreesboro, Tennessee, United States Amedisys Full time

    About the RoleAmedisys, a leading home health and hospice company, is seeking a skilled Hospice Liaison to join their team. This role requires a strong background in outside sales and business development within the healthcare industry.Key ResponsibilitiesEducate healthcare professionals, patients, and families about home care services.Develop and maintain...


  • Murfreesboro, United States AZ Quality Full time

    Job SummaryAZ Quality is seeking a Quality Liaison/Seamstress to join our team in Murfreesboro, TN. As a Quality Liaison/Seamstress, you will be responsible for ensuring the quality of our products and providing excellent customer service.ResponsibilitiesCommunicate with suppliers and customers to resolve quality-related issuesRepresent the supplier plant in...


  • Murfreesboro, Tennessee, United States Volunteer Behavioral Health Full time

    Job OpportunityWe are seeking a dedicated and compassionate Behavioral Health Liaison to join our team at Volunteer Behavioral Health in Murfreesboro, TN.Key Responsibilities:Assess and respond to crisis situations, providing immediate counseling and support to individuals experiencing mental health crises.Engage with community partners to identify and...

  • Travel Nurse RN

    4 weeks ago


    Murfreesboro, United States HealthEcareers - Client Full time

    Job Title: Telemetry Registered NurseMedPro Healthcare Staffing is seeking a skilled Telemetry Registered Nurse for a travel assignment with one of our top healthcare clients.Job Summary:We are looking for a highly motivated and experienced Telemetry Registered Nurse to provide high-quality patient care in a dynamic and fast-paced environment. As a Telemetry...


  • Murfreesboro, Tennessee, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer service and support. Your primary responsibility will be to assist customers with their insurance needs, providing accurate and timely solutions to their inquiries and concerns. **Key...


  • Murfreesboro, Tennessee, United States Consolidated Utility District of Rutherford County Full time

    As a key member of our team, you will play a vital role in maintaining an efficient and effective office operation. Your responsibilities will include serving as a customer support representative and performing duties as delegated by this job description and supervisory personnel. You will be expected to comply with all policies outlined in our employee...

  • Travel Nurse RN

    3 weeks ago


    Murfreesboro, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RNWe are seeking a skilled Travel Nurse RN to join our team in Murfreesboro, Tennessee. As a Travel Nurse RN, you will be responsible for providing high-quality patient care in a progressive care unit setting.Job Description:Specialty: Progressive Care UnitDiscipline: Registered NurseShift: 12 hours, nightsEmployment Type:...

  • Client Specialist

    4 weeks ago


    Murfreesboro, United States Baird Full time

    Challenge your thinking and build an amazing career with the best people in the financial services industry! Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wealth management goes beyond managing investments. At Baird, we understand it...

  • Travel Nurse RN

    3 weeks ago


    Murfreesboro, United States HealthEcareers - Client Full time

    Job Title: Med-Surg Registered NurseWe are seeking a skilled Med-Surg Registered Nurse to join our team at a top healthcare facility in Murfreesboro, Tennessee.Job Summary:The successful candidate will provide high-quality patient care in a fast-paced Med-Surg environment, working closely with a multidisciplinary team to ensure optimal patient...

  • Client Advisor

    4 weeks ago


    Murfreesboro, Tennessee, United States Giorgio Armani Full time

    About the RoleAs a Client Advisor with Giorgio Armani Corporation, you will be part of a dynamic team who will work together to drive sales and provide an exceptional client experience that represents the brand.Key ResponsibilitiesAssist in the execution of merchandising and client relationship strategiesDevelop a client base and drive store revenueShape the...

  • Travel Nurse RN

    4 weeks ago


    Murfreesboro, United States HealthEcareers - Client Full time

    Job Title: Telemetry Nurse PositionTriage Staffing is seeking a skilled Telemetry Nurse to join our team for a travel nursing assignment in Murfreesboro, Tennessee.Job Details:Specialty: TelemetryDiscipline: Registered Nurse (RN)Shift: 12 hours, nightsDuration: 13 weeksHours per week: 48Travel Nursing Opportunity:Location: Murfreesboro, TennesseeShift...


  • Murfreesboro, Tennessee, United States SiteOne Services Full time

    Customer Sales & Service RepresentativeAt SiteOne, we're looking for a skilled Customer Sales & Service Representative to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with their questions and needs, either in person or via...