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Risk Management Specialist

2 months ago

Columbia, South Carolina, United States AssuredPartners Full time
Job Title: Client Service Specialist

Are you a seasoned professional with a passion for helping clients navigate complex insurance claims and risk management strategies? We're seeking a skilled Client Service Specialist to join our team at AssuredPartners.

About the Role:

The Client Service Specialist will provide high-level support to clients and team members, assessing risk-related matters and making recommendations for risk mitigation. This role requires a strong understanding of underwriting and insurance coverages, as well as excellent communication and problem-solving skills.

Key Responsibilities:
  • Deliver exceptional client service, providing timely and effective support to clients and team members on risk-related matters.
  • Develop and maintain positive working relationships with clients, carriers, and staff, ensuring seamless communication and collaboration.
  • Assist in the design and implementation of risk management strategies and programs for clients, leveraging expertise in loss control and risk assessment.
  • Conduct risk assessments, including safety and prevention program reviews, site observations, and client interviews, to identify trends and opportunities for improvement.
  • Develop client-specific risk control key performance indicators and direct measurement of results, ensuring data-driven decision-making.
  • Collaborate with clients and their insurers to establish mutual beneficial objectives and provide alternative risk control solutions where necessary.
  • Provide training and support to clients, leveraging project management skills to ensure goals and objectives are met.
  • Establish preferred relationships with third-party vendors for services, including loss control, forensic accounting, crisis management, and disaster recovery.
Requirements:
  • Three or more years of experience in Commercial Lines Account Management or Claims industry.
  • Strong understanding of underwriting and insurance coverages.
  • Current Property & Casualty license preferred.
  • Tech-savvy, with ability to learn multiple systems, including Microsoft Office Suite and Agency Management software.
  • Ability to travel up to 10% of the time.
What We Offer:
  • Competitive base salary.
  • Generous 30+ Days Comprehensive Paid Time Off Package, including Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
  • Health benefit options with company-paid HSA contribution, 2 dental plan options, and 2 vision plan options.
  • Company match 401(k) plan – 50% up to 6%.
  • Support for fitness wellness goals, with up to 75% off at over 11,000 gyms and fitness centers.
  • Access to licensed therapists for mental health support.
  • Pet benefits and discounts.
  • Employee-led Resource Groups (ERGs) that promote diversity and inclusion.