Customer Service Representative

3 weeks ago


Branson, Missouri, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring customer satisfaction and loyalty
  • Build and maintain strong relationships with wholesale and retail customers
  • Process sales transactions accurately and efficiently
  • Meet or exceed sales goals on a monthly, quarterly, and yearly basis
  • Stay up-to-date on product knowledge and features
  • Maintain a clean and organized store environment
  • Assist with inventory management and control procedures
  • Participate in visual merchandising and store displays
Requirements
  • High school diploma or equivalent required
  • At least 18 years of age
  • Legally authorized to work in the country of employment
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Ability to work a variety of shifts, including evenings and weekends
Preferred Qualifications
  • Valid driver's license
  • Previous experience in retail, customer service, or sales
  • Ability to read, write, comprehend, and communicate in multiple languages
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our employees with a positive and inclusive work environment, as well as opportunities for growth and development. We value diversity and are an equal opportunity employer.



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