Airline Customer Service Representative

2 days ago


Honolulu, Hawaii, United States Hallmark Aviation Services Full time
Job Title: Customer Service Agent for International Airlines

Job Summary: Hallmark Aviation Services is seeking a Customer Service Agent to provide exceptional service to our international airlines at HNL Airport.

Key Responsibilities:

* Perform a broad range of duties depending on location and service demands while delivering a high-quality product
* Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals, and other areas within the airport
* Constant passenger and crew interaction
* Operate jet bridge
* Resolve issues with flight activity to ensure on-time departure
* Some cash handling transactions, manifests, and labeling

Requirements:

* At least 18 years old, with a High School Diploma or G.E.D.
* English proficient, other languages may be required
* Basic Math Skills: Adding, Subtracting, Division, and Multiplying
* Computer Literate
* Able to stand, bend, squat, reach, grasp, and pick up items; occasional lifting up to 70lbs
* Reading & comprehension of reference materials, instructions, policies, and procedures

Working Conditions:

* Involves continuous people interaction and exposure to aircraft sounds

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

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