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Restaurant Host
1 month ago
• Greet guests in a timely and friendly manner
• Prepare food and drink orders
• Accommodate special needs and requests from guests and staff members
• Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
• Receive proper payment from guest and ensure accuracy of guest check and method of payment in order to safeguard customer and company
• Maintain a friendly, cheerful, and courteous demeanor at all times
• Respond to customer inquiries and comments in person and on telephone by providing timely and knowledgeable information
Administrative Tasks• Complete all restocking and cleaning duties by performing opening and closing side work as instructed
• Memorize menu items and daily specials in order to answer questions and make recommendations to customers
• Maintain cleanliness standards in restaurant and kitchen service area in order to have a clean, presentable, and attractive facility
• Control allocated guest checks and legibly document all required information as the customer's order is taken and processed
• Maintain a clean and professional appearance at all times