Concierge Associate

3 weeks ago


Pittsburgh, Pennsylvania, United States Resort Lifestyle Communities Full time
Job Summary

Resort Lifestyle Communities is seeking a Concierge Associate to provide exceptional customer service and hospitality to Residents and Guests. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring the highest level of satisfaction for our community.

Key Responsibilities
  • Assist Residents and Guests with various requests and needs, providing a personalized experience.
  • Answer phone calls and respond to inquiries in a timely and professional manner.
  • Participate in marketing efforts to promote our community and services.
  • Assist with administrative tasks, including data entry and record-keeping.
  • Support events and activities, ensuring a seamless experience for Residents and Guests.
  • Monitor and respond to emergencies, including resident emergency calls and building life safety systems.
Requirements
  • Must be 21 years of age or older, with a valid driver's license and clean driving record.
  • A high school diploma or equivalent is required.
  • Ability to lift and carry approximately 25 pounds, with occasional moving of tables and furniture.
  • Strong communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Intermediate proficiency in Microsoft Office programs, including Outlook, Word, and Excel.
About Us
Resort Lifestyle Communities is a family-owned company dedicated to providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities across the nation. We are committed to creating a warm and welcoming environment, where Residents can thrive and enjoy their golden years.

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