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Customer Service Ambassador

2 months ago

Highland, Illinois, United States Circle K Stores, Inc. Full time

**About Circle K Stores, Inc.**

We are a leading convenience store chain with a strong presence in the retail industry. Our stores offer a wide range of products and services to meet the needs of our customers.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.

**Key Responsibilities**

  • Provide excellent customer service to all customers, responding to their needs and concerns in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.

**Requirements**

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.