Product Sales Specialist

3 weeks ago


Charlotte, North Carolina, United States WMH Full time
About the RoleAt WMH, we're on a mission to revolutionize material handling solutions. As our Product Sales Specialist, you'll play a pivotal role in sparking business growth and nurturing relationships with our cherished customers. Your expertise will drive 80% of your time focusing on contract maintenance programs and catalog parts, with 10% dedicated to reinvigorating existing relationships and 10% ensuring customer satisfaction.

Key Responsibilities include:
  • Charting new territories and strengthening key accounts.
  • Leading cold calls, face-to-face meetings, and persuasive presentations.
  • Crafting innovative sales strategies and forecasts, and dazzling with product demos.
  • Developing a master plan for territory management centered around customer satisfaction and loyalty.
  • Creating a comprehensive customer database, tracking everything in our state-of-the-art CRM.
  • Collaborating with manufacturers and internal teams to ensure seamless order fulfillment.

Ambitious Goals include:
  • Embark on fifteen face-to-face and five phone cold calls daily.
  • Craft and deliver a compelling 'Elevator Speech.'
  • Regularly update the team with weekly plans.
  • Transform service reports into sales opportunities, aiming for ten new OMs monthly.
  • Develop and maintain a portfolio of five glowing referral letters.
  • Open new doors with eight credit applications each month.

The ideal candidate should possess exceptional customer service skills, fueled by persistence and flair for building relationships, as well as a dynamic, detail-focused, and proactive approach.

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