Orthodontic Support Center Coordinator

3 days ago


Jenks, Oklahoma, United States Lumio Dental Full time
We are seeking an experienced Dental Liaison to join our team at Lumio Dental. In this role, you will play a critical part in ensuring seamless communication between our back-office staff and patients. Your primary goal will be to deliver exceptional patient experiences through outstanding customer service skills.

To succeed in this position, you should have 2 years of experience working in a dental office environment, proficiency in computer systems, and excellent communication and interpersonal skills. A high school diploma or equivalent work experience is also required. Our ideal candidate is highly organized, has a pleasant demeanor, and is able to work effectively in a fast-paced environment.

Key Responsibilities:
  1. Manage incoming phone calls and schedule patient appointments efficiently
  2. Verify patient insurance eligibility and handle co-payments
  3. Work closely with dental providers to create personalized schedules for patients
  4. Update patient records accurately and maintain confidentiality
  5. Provide timely updates to patients regarding their wait times
  6. Comply with all relevant health and safety protocols to prevent disease transmission


Benefits Package:
We offer a comprehensive benefits package including medical, dental, and vision insurance, life insurance, and a 401K plan. Additionally, we provide a competitive salary range of $45,000 - $65,000 per year.

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