Quality Assurance Specialist
4 weeks ago
Midwest Vision Partners is seeking a highly skilled Quality Assurance Specialist to support our internal and offshore call centers in achieving exceptional quality standards. As a key member of our team, you will play a crucial role in analyzing and improving contact center team members' quality and knowledge.
Key Responsibilities:- Maintain a working knowledge of current MVP products and services.
- Successfully navigate multiple online scripting, scheduling, and CRM systems.
- Conduct quality assurance monitoring of new and tenured employees for internal employees and external vendors.
- Participate in team initiatives, such as targeted call calibrations, trainings, and ad-hoc projects.
- Communicate with leadership on trends, findings, and quality scores.
- Meet quality assurance requirements and key performance metrics.
- Train and engage learners at all levels to improve performance and quality.
- Deliver pre-designed course materials in group and one-on-one sessions.
- Provide feedback to Recruiting Specialists on new hires.
- Three years' work-related experience in quality assurance, healthcare administration, insurance, or call center management.
- Preferred experience in training new and existing team members.
- Strong critical thinking and collaboration skills.
- Analytical abilities to grasp key data points from quality reports and trends.
- Familiarity with quality assurance tools, concepts, and methodologies.
- Excellent oral, written communication, and listening skills.
- Strong attention to detail skills.
- Three years' prior Call Center QA or Leadership experience.
- Knowledge in Medical, Vision, or Healthcare.
- Proficiency in Excel/Google Docs.
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Quality Assurance Specialist I
4 days ago
Decatur, IL, United States SOFIE Full timeJob Description | Quality Assurance Specialist (QAS) I Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Title | Quality Assurance Specialist I Department | Quality & Compliance Reports To | Regional Manager, Quality Assurance (or equivalent QA Manager) Overview The Quality Assurance...
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Quality Assurance Associate.
2 weeks ago
Wilmington, NC, United States Quality Chemical Laboratories Full timeQuality Chemical Laboratories (QCL), a leading Pharmaceutical testing and manufacturing laboratory in Wilmington, is seeking a qualified candidate for the position of Manufacturing Quality Assurance Associate. This position, in the Manufacturing Quality Assurance department, requires a Bachelor s degree or higher in a scientific or engineering discipline...
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Quality Assurance Specialist
3 days ago
OH, United States Plexus Scientific Corporation Full timeJob Title: Quality Assurance SpecialistAbout Us:Plexus Scientific Corporation is a leading provider of innovative solutions in quality assurance and control. Our team of experts works closely with manufacturing teams to ensure the highest standards of quality.Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team. The...
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Quality Assurance Specialist
4 weeks ago
, OH, United States Manpower Group Inc. Full timeJob Title: Quality Assurance SpecialistLocation: Solon, OHType: Part-timeDuration: 2+ Months ContractJob Summary:We are seeking a Quality Assurance Specialist to join our team in Solon, OH. As a Quality Assurance Specialist, you will be responsible for assisting in the preparation, moderating, and reporting of shelf-life panels, as well as maintaining...
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Manufacturing Quality Assurance Associate
4 months ago
Wilmington, NC, United States Quality Chemical Laboratories Full timeQuality Chemical Laboratories (QCL), a leading Pharmaceutical testing and manufacturing laboratory in Wilmington, is seeking a qualified candidate for the position of Manufacturing Quality Assurance Associate. This position, in the Manufacturing Quality Assurance department, requires a Bachelor s degree or higher in a scientific or engineering discipline...
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Quality Assurance Specialist
1 month ago
Superior, WI, United States AMSOIL INC. Full timeAMSOIL is looking to hire a Quality Assurance (QA) Specialist. The Quality Assurance Specialist plays a vital role in ensuring that all manufactured and purchased products meet the company's quality standards. This position is responsible for leading the development and implementation of quality control procedures, conducting inspections and audits, and...
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Quality Assurance Specialist
4 weeks ago
, FL, United States Oshkosh Corporation Full timeAbout Pierce ManufacturingPierce Manufacturing is a leading manufacturer of fire apparatus, and we're committed to building trucks that protect people and communities around the world. Our team is dedicated to providing the absolute best, and we're looking for a Quality Assurance Specialist to join our team.Job SummaryThe Quality Assurance Specialist will be...
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Quality Assurance Compliance Specialist
2 weeks ago
Fishers, IN, United States INCOG BioPharma Services Full timeQuality Assurance Compliance SpecialistINCOG Biopharma Services in Indianapolis, IN is hiring a Quality Assurance Compliance Specialist. They are seeking a highly motivated individual and detail-oriented who will help with implementing Quality procedures and standards throughout the stages of drug product manufacturing, packaging, and release. Working...
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Quality Assurance Specialist II
1 week ago
Newark, CA, United States IDR, Inc. Full timeIDR is seeking a Quality Assurance Specialist II to join one of our top clients in Newark, CA This role is a unique opportunity for a seasoned professional to take grow and develop within the Biotechnology Field. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!Position...
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Quality Assurance Specialist
1 week ago
Savannah, GA, United States CAMP Systems International, Inc. Full timeOverviewCAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and...
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Quality Assurance Manager
4 weeks ago
, IL, United States Matcor Metal Fabrication Full timeMatcor Metal Fabrication is seeking a highly skilled Quality Assurance Manager to lead and drive problem resolution to ensure quality systems, procedures, and instructions meet customer requirements, objectives, and regulatory compliance. The ideal candidate will have experience in leading 8D problem-solving for customer-related quality issues, tracking and...
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Quality Assurance Specialist
4 weeks ago
, FL, United States SAIC Full timeJob Summary:SAIC is seeking a highly skilled Quality Assurance Specialist to support the modernization of the space launch ranges. The ideal candidate will have a strong understanding of ISO-9001 quality principles and experience working in a complex, highly technical environment.Responsibilities:Execute and manage the workflow of the quality management...
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Sr. Specialist Quality Assurance
2 weeks ago
San Diego, CA, United States Proclinical Staffing Full timeSr. Specialist Quality Assurance - Contract - San Diego CAProclinical is seeking a Sr. Specialist Quality Assurance to oversee and manage document control activities, including deviations, change control, training, and maintenance of documents. Primary Responsibilities:This role involves managing and archiving quality-controlled documents and records for...
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Quality Assurance Specialist
10 hours ago
Mahwah, NJ, United States Joulé Full timeJob Title: Quality Assurance Specialist Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Location: Mahwah, NJ Type: Contract Overview Global Medical Device company looking to hire experienced QA Specialist to join their growing team!! Must be fluent in English and...
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Quality Assurance Specialist
1 week ago
Sanford, NC, United States Net2Source Inc. Full timeJob Title: Quality Assurance SpecialistLocation: Sanford, NCDuration: 18+ Month ContractJob Responsibilities: Supports the Client's Sanford, NC, Quality Operations department by performing Quality Assurance activities including suppler qualification and management, and enrollment of new materials and suppliers associated with clinical and/or commercial...
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Quality Assurance Specialist
4 weeks ago
MACOMB, MI, United States Labor Staffing Solutions LLC Full timeAt Labor Staffing Solutions LLC, we are seeking a skilled Quality Assurance Specialist to ensure the highest quality of our millwork products.Key Responsibilities:Inspect finished products for size, fit, and finish accuracy.Compare work orders and drawings to finished goods and identify any discrepancies.Conduct test installations to confirm product accuracy...
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Quality Assurance Data Review Specialist
2 weeks ago
Fishers, IN, United States INCOG BioPharma Services Full timeQuality Assurance Data Review Specialist INCOG Biopharma Services in Indianapolis, IN is hiring a Quality Assurance Data Review Specialist. They are seeking a highly motivated and detail-oriented individual who will review and approve Quality Control documentation, ensuring the highest quality products for their clients. This role is a great opportunity to...
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, WI, United States Medical College of Wisconsin Full timeJob Title: Clinical Research Quality Assurance Specialist IIWe are seeking a highly skilled Clinical Research Quality Assurance Specialist II to join our team at the Medical College of Wisconsin (MCW). As a key member of our research team, you will be responsible for ensuring the quality and integrity of our clinical research studies.Key...
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Quality Assurance Specialist
4 weeks ago
, TX, United States Orbis Corporation Full timeJob Summary:As a Quality Assurance Specialist at Orbis Corporation, you will play a crucial role in ensuring the quality of our products and processes. Your primary responsibility will be to support plant personnel on daily quality concerns and communicate quality alerts as needed. You will also be responsible for auditing compliance with existing procedures...
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Healthcare Quality Assurance Specialist
4 weeks ago
, MD, United States Alta It Services Full timeHealthcare Quality Assurance SpecialistThis role involves reviewing medical records to ensure compliance with privacy standards and HEDIS measures. The ideal candidate will have a strong understanding of HEDIS and medical record review, as well as excellent organizational and Microsoft Office skills.Responsibilities:Retrieve and review medical records while...