Field Service Technician
3 days ago
Join Duravant's Lifecycle Services division as a Field Service Technician and play a critical role in delivering equipment lifecycle management services to customers worldwide.
Job Summary:We are seeking a highly skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for conducting field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits, and training services.
Key Responsibilities:- Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits, and training services.
- Perform mechanical and electrical modifications, including PLC programs and servo drive configuration.
- Conduct site visit meetings with customer contacts to explain job scope and work completed.
- Dismantle machines for refurbishment or relocation.
- Perform quality control tests on repaired equipment, as needed.
- Achieve service delivery goals, including response time, first time fix, and customer satisfaction rates.
- Participate in cross-training and cross-functional teams with other Duravant operating companies.
- Associate or bachelor's degree in Mechatronics or a related field.
- Strong mechanical and electrical background required.
- Solid understanding and programming of PLCs required.
- Must have a valid driver's license, a U.S. passport, and a good driving record.
- Experience and ability to travel extensively, up to 80 to 90%, including overnights as necessary and some weekends throughout the week away from home.
- Over time and double time available.
- Shared company-paid premium health benefits with buy-up options.
- Health Savings Account (HSA) options.
- Company-paid telemedicine program.
- Company-paid Long-term Disability Plan and Basic Life and AD&D.
- 401(k) employer matching plan.
- Company discount program for you and your family.
- Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care, and more.
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