Field Service Technician
3 days ago
Carolina Handling is seeking an experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for troubleshooting and repairing electro-mechanical problems, installations, and performing scheduled maintenance on equipment based on customer demand and need.
Key Responsibilities:- Provide complete customer satisfaction in a polite and professional manner while working in a team environment.
- Analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct the situation.
- Exhibit a professional demeanor and promote goodwill between the company and customers by providing a superior level of customer service.
- Perform necessary repairs to correct analyzed situations in a professional and productive manner.
- Maintain parts and supplies inventory in service van and maintain van service.
- Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.
- Maintain a valid driver license.
- Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.
- Ability to communicate effectively with customers, management and co-workers.
- Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
- Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
- Paid vacation and sick time.
- Defined career progression.
- Boot allowance.
- High-quality uniforms.
- Medical, dental, and vision insurance.
- 401(k) with match.
- Stocked van.
- 2x a year profit share.
- Yearly bonuses.
- Annual merit increases.
- Weekly pay.
- Tuition reimbursement.
- Paternity and maternity leave.
Carolina Handling is an equal opportunity employer and welcomes applications from diverse candidates. If you're excited about this role but your experience doesn't align perfectly with every qualification, we strongly encourage you to apply. You may be just the right candidate for this or other roles.
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