Optical Sales Specialist
11 hours ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at America's Best. As a Sales Associate, you will be responsible for providing exceptional customer service, selling, fitting, and dispensing eyewear to customers, while maintaining a high level of sales and customer satisfaction.
Key Responsibilities- Sell, fit, and dispense eyewear to customers, meeting National Vision's sales and company objectives.
- Assist customers with picking out eyewear, recommending appropriate products for lifestyle and prescription.
- Educate clients on proper eyeglass and contact lens care.
- Maintain accurate and organized patient records.
- Notify customers when orders are ready or of any delays.
- Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
- Perform insertion and removal training of contact lenses to customers, as permitted by state law.
- Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
- Maintain the cleanliness of all equipment, workstations, and the overall facility on a daily basis.
- Ensure inventory control and loss prevention procedures are followed at all times.
- Maintain visual merchandising according to Brand and Company Standards.
- 1+ years related experience or training in retail/customer service preferred.
- Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
- In some locations, bilingual abilities preferred.
- Ability to give instruction in a clear and concise manner to customers.
- Ability to interact with all levels of employees in a courteous, professional manner at all times.
We offer a competitive compensation package, including bonus potential for every position in the store, as well as a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.
We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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