Associate General Manager

2 weeks ago


Madera, California, United States HCL Technologies Full time
Job Description

As a key member of our team, you will be responsible for leading the technical operations of our organization. Your primary focus will be on ensuring the smooth delivery of services to our customers, while also driving process improvements and efficiency gains.

Key Responsibilities:
  • Lead and manage a team of technical professionals to deliver high-quality services to our customers.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
  • Identify and mitigate technical risks to ensure business continuity.
  • Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
Requirements:
  • Bachelor's degree in a relevant field, such as computer science, engineering, or business administration.
  • Minimum 5 years of experience in a technical operations role, with a focus on service delivery and process improvement.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to analyze complex technical issues and develop effective solutions.


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