Machine Service Technician 2 Position

2 weeks ago


San Diego, California, United States Hawthorne Cat Full time
Job Summary

We are seeking a skilled Machine Service Technician 2 to join our team at Hawthorne Cat. As a key member of our team, you will be responsible for providing high-quality repairs on Caterpillar and allied equipment.

Key Responsibilities
  • Analyze and diagnose equipment malfunctions
  • Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision
  • Perform Caterpillar updates as directed by Caterpillar, Inc.
  • Effectively communicate with the lead technician
  • Organize a job in a logical and economical sequence
  • Utilize Service Link and Cat Interact (computer programs) as required by leads
  • Order parts through DBS (Dealer Business System)
  • Enter labor time in daily (DBS)
  • Perform assigned work within the communicated time quoted/flat rated
  • Conduct customer training in proper use of Caterpillar equipment
  • Complete assigned jobs to meet flat rate times with minimal to no rework
  • Write service reports that accurately document diagnosis and repairs performed on a daily basis
  • Attend tool box meetings as required
  • Adhere to all company policies
  • Follow contamination control and OSHA/MSHA rules and regulations
  • Guide/mentor/train technicians with less expertise in the repairs of Caterpillar machines and systems
  • Perform other duties as directed by lead or field service supervisor
Requirements
  • General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment
  • Ability to provide accurate information to lead/supervisor for quoting
  • Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
  • Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position
  • Ability to work unsupervised efficiently and be part of a team environment
  • Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position
  • Performs the position with pride in professionalism while following Hawthornes code of conduct
Preferred Qualifications
  • Five (5) years of experience in the repair of Caterpillar products
  • Successful completion of Level One Technician program
  • Possess basic computer knowledge and ability to use service software required in position
  • Must have valid California Driver's License with a good record
What We Offer
  • Competitive Compensation
  • Possible tool stipend
  • Possible sponsored certifications
  • Possible sign-on bonus
  • Possible relocation benefits
  • A great work environment and culture
  • Career growth and advancement opportunities
  • Training
  • Medical, Dental and Vision plans
  • Medical Video Appointments available
  • Health Savings Account available
  • Paid Time Off (PTO) Pay
  • 401(k) Plan + Company Matching
  • Health and Dependent Care Flexible Spending Accounts
  • Life & Accident Insurance
  • Employee Assistance Programs
  • Legal Plan
  • Travel Assistance Plan
  • Wellness Programs
  • Referral Bonus Program
  • Longevity Bonus Program
  • Recognition Programs and much more
  • Hawthorne CAT discounts
  • Boot Reimbursement
  • Tuition Reimbursement
  • Company-Supplied Uniforms
  • Advanced Technical Training

Estimated Compensation $36 - $44 per hour



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