Restaurant Operations Manager

4 weeks ago


Lombard, Illinois, United States Benihana - Lombard Full time
Job Summary

We are seeking a highly skilled Restaurant Manager to join our team at Benihana - Lombard. As a Restaurant Manager, you will be responsible for overseeing the daily operations of the restaurant, including managing front of the house employees, overseeing inventory and ordering, and ensuring that guests have a satisfying dining experience.

Key Responsibilities
  • General Operations:
  • Oversee and manage all areas of the restaurant, making final decisions on guest service issues.
  • Investigate and resolve food quality and service complaints, communicating with guests and employees to solve problems.
  • Inspect dining room, food receiving, preparation, production, and storage areas to ensure health and safety regulations are being followed.
  • Supervise cleaning and maintenance of equipment and arrange for repairs and services.
  • Maintain a clean and safe restaurant environment, adhering to company standards.
  • Ensure good safety practices among employees and guests, and assist in maintaining emergency and security procedures.
  • Coordinate department scheduling and ensure accurate data entry.
  • Participate in store-level events and initiatives, and follow all federal, state, and local laws and regulations.
  • Food Safety and Planning:
  • Ensure sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Supervise inventories and estimate food and beverage costs, minimizing waste.
  • Estimate food needs, place orders with distributors, and schedule delivery of fresh food and supplies.
  • Financial:
  • Verify receipt of all orders, ensuring correct quantities and pricing.
  • Review financial information, including sales and costs, and monitor budgets to ensure efficient operation.
  • Adhere to company standards and service levels to increase sales and minimize costs.
  • Ensure accurate and timely completion of financial and employee-related administrative duties.
  • Employee Related:
  • Provide direction to employees on operational and procedural issues.
  • Interview, select, and hire hourly employees, conducting new hire orientations and training.
  • Develop employees through ongoing feedback, performance expectations, and performance reviews.
  • Prepare schedules to ensure the restaurant is staffed for all shifts.
Requirements
  • One to three years of management-level hospitality and/or restaurant work experience, or a minimum of 6 months as a Shift Supervisor at Benihana with good performance and positive results.
  • High School Diploma or GED Equivalent preferred.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports.
  • Previous experience in teppanyaki-style restaurant preferred.
  • Knowledge of computers (MS Word, Excel).
  • Valid driver's license where applicable.
  • Eligibility to work in the United States.
  • Agreement to background check.
  • ServSafe certified alcohol service certification preferred.


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