Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled Restaurant Manager to join our team at Benihana - Lombard. As a Restaurant Manager, you will be responsible for overseeing the daily operations of the restaurant, including managing front of the house employees, overseeing inventory and ordering, and ensuring that guests have a satisfying dining experience.
Key Responsibilities- General Operations:
- Oversee and manage all areas of the restaurant, making final decisions on guest service issues.
- Investigate and resolve food quality and service complaints, communicating with guests and employees to solve problems.
- Inspect dining room, food receiving, preparation, production, and storage areas to ensure health and safety regulations are being followed.
- Supervise cleaning and maintenance of equipment and arrange for repairs and services.
- Maintain a clean and safe restaurant environment, adhering to company standards.
- Ensure good safety practices among employees and guests, and assist in maintaining emergency and security procedures.
- Coordinate department scheduling and ensure accurate data entry.
- Participate in store-level events and initiatives, and follow all federal, state, and local laws and regulations.
- Food Safety and Planning:
- Ensure sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Supervise inventories and estimate food and beverage costs, minimizing waste.
- Estimate food needs, place orders with distributors, and schedule delivery of fresh food and supplies.
- Financial:
- Verify receipt of all orders, ensuring correct quantities and pricing.
- Review financial information, including sales and costs, and monitor budgets to ensure efficient operation.
- Adhere to company standards and service levels to increase sales and minimize costs.
- Ensure accurate and timely completion of financial and employee-related administrative duties.
- Employee Related:
- Provide direction to employees on operational and procedural issues.
- Interview, select, and hire hourly employees, conducting new hire orientations and training.
- Develop employees through ongoing feedback, performance expectations, and performance reviews.
- Prepare schedules to ensure the restaurant is staffed for all shifts.
- One to three years of management-level hospitality and/or restaurant work experience, or a minimum of 6 months as a Shift Supervisor at Benihana with good performance and positive results.
- High School Diploma or GED Equivalent preferred.
- Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports.
- Previous experience in teppanyaki-style restaurant preferred.
- Knowledge of computers (MS Word, Excel).
- Valid driver's license where applicable.
- Eligibility to work in the United States.
- Agreement to background check.
- ServSafe certified alcohol service certification preferred.
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