Restaurant Depot Night Manager
3 weeks ago
Job Summary:
The Night Manager is responsible for supervising and training Stockers and Hi Lo Drivers during the second shift. This role ensures friendly, efficient and professional customer service, compliance with established sales and security policies and procedures, and timely resolution of customer complaints.
Key Responsibilities:
• Supervise, train and evaluate Stockers and Hi Lo Drivers
• Ensure friendly, efficient and professional customer service
• Ensure compliance with established sales and security policies and procedures
• Investigate and resolve customer complaints in a timely and professional manner
• Assist customers with product location and detailed information when needed
• Plan and prepare work schedules to include lunch and vacation
• Ensure shipments are unloaded and stocked timely and accurately
Requirements:
Background in P&L, Inventory control, merchandising, hiring and training staff, front end, merchandising, cash control, payroll, security and loss prevention mandatory.
Effective leadership and communication skills.
High level of interpersonal skills to handle sensitive situations.
Commitment to company values and strong customer orientation.
Work Environment:
The Night Manager will work in a fast-paced environment with frequent changes in temperature and activity level. The role requires strong organizational and time management skills to ensure a smooth operation of the store during the night shift.
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