Night Auditor

3 weeks ago


Raleigh North Carolina, United States The StateView Hotel Full time
About Us

The StateView Hotel, a leading hospitality company, is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

We are committed to providing ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

Location Description

The StateView Hotel, part of the Marriott Autograph Collection, is a premier employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented individuals who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed.

We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with The StateView Hotel can mean for you.

Job Summary

We are seeking a Night Auditor to join our Front Desk team. As a Night Auditor, you will be working at the Front Desk from 11PM – 7AM ensuring that all remaining arrivals receive a warm welcome as well as completing the overnight audit task, and resetting the systems for the next day's operations.

Responsibilities
  • Provide exceptional guest service and ensure a warm welcome to all remaining arrivals
  • Complete the overnight audit task and reset the systems for the next day's operations
  • Work collaboratively with the Front Desk team to ensure a smooth and efficient operation
  • Adapt to changes in pace and keep a cool head when problem-solving or multi-tasking
Qualifications

We are looking for individuals with at least 1-2 years of hotel front office experience or prior experience as a Night Auditor. You should have an eye for detail and a passion to provide quality of service to our guests. Prior experience with Opera is a plus, and excellent computer, customer service, and communication skills are required.

Compensation

The compensation for this position is $16.00/Hr. - $16.00/Hr. based on qualifications and experience.


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