Client Protection Officer

2 days ago


College Point, New York, United States Westhab Inc. Full time
Job Description

We are seeking a highly skilled Client Protection Officer to join our team, responsible for ensuring the safety and security of all clients, staff, and property. As a key member of our team, you will be expected to maintain a high level of professionalism, integrity, and discretion at all times.

Key Responsibilities:

  • Conduct regular patrols of the facility, identifying potential safety risks and addressing any concerns.
  • Develop and implement strategies to promote a culture of safety and respect among clients and staff.
  • Collaborate with colleagues to ensure effective communication and coordination, addressing individual needs and circumstances.
  • Provide crisis intervention and support to clients and staff, promoting a peaceful resolution.
  • Prepare and submit incident reports, logs, and other documentation in a timely and accurate manner.
  • Stay up-to-date with relevant laws, regulations, and best practices in the field of residential safety, applying this knowledge to inform decision-making and practice.
  • Perform other tasks as assigned by management, supporting the overall goals and objectives of the organization.

Requirements:

  • A high school diploma or equivalent required; prior security experience preferred.
  • NYS Security Guard License and current 8-hour Annual Certificate required.
  • Familiarity with crisis intervention techniques and protocols essential.
  • Excellent written and verbal communication skills necessary.
  • Certified in Nonviolent Crisis Intervention (CPI) preferred.
  • Ability to work flexible shifts, weekends, and overtime as required.


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