Center Operations Specialist

1 week ago


Nellis Air Force Base, Nevada, United States USO Full time
About the Role

The Center Operations Specialist is a key member of the USO team, responsible for executing the day-to-day operations of one or more USO Centers. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming, and clean environment.
  • Monitor and maintain facilities and equipment to ensure they are well-maintained and ready-to-use.
  • Engage and interact with Center visitors, serving as a subject matter expert about its amenities, tours, classes, programs, and services.
  • Help maintain Center operations within budget, monitoring and maintaining inventory, and accurately reporting on financial and operational data.
  • Create and maintain a Standard Operating Procedure file detailing local operational procedures and Center activities.
Requirements
  • High School Diploma or equivalent.
  • 2+ years of work experience in event management, marketing, retail, customer service, recreation facility, or related role.
  • Relevant experience in a non-profit, military, multicultural, and/or global organization preferred.
  • Strong interpersonal, customer service, and problem-solving skills.
  • Ability to interact with USO Leadership, the general public, and military audiences at various levels with integrity and professionalism.
What We Offer

The USO offers a rewarding and fulfilling work environment, with opportunities for growth and development. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401(k) match, comprehensive benefits, and opportunities for training and education reimbursement.

Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of military service members and their families, we encourage you to apply.



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