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Customer Service Representative

2 months ago

Schaumburg, Illinois, United States Summit Interconnect Full time

Job Title: Customer Service Representative

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at Summit Interconnect. As a key member of our sales team, you will be responsible for coordinating sales quotes, providing administrative customer service, and acting as a liaison with assigned accounts.

**Responsibilities:**

* Review customer-supplied documentation to ensure accuracy and completeness
* Define customer special requirements and work with engineering to determine manufacturability
* Collaborate with manufacturing to determine capacity constraints and quote pricing and delivery to customers
* Negotiate price and delivery with customers and accept and enter sales orders, change orders, and cancellations
* Correspond with customers regarding all orders and RFQs

**Requirements:**

* 2+ years of experience in the printed circuit board industry
* Ability to read, write, and speak English fluently
* Strong communication and problem-solving skills
* Ability to work effectively in a team environment

**What We Offer:**

* Competitive salary range of $45,000 - $65,000 annually based on experience
* Comprehensive benefits package, including medical, dental, vision, and life insurance
* Paid time off and holidays

**About Us:**

Summit Interconnect is a leading manufacturer of printed circuit boards, committed to delivering high-quality products and exceptional customer service. We are an equal opportunity employer and welcome applications from diverse candidates.