Regional Director of Operations Care Management

7 hours ago

Arnolds Park, Iowa, United States Theoria Medical Full time
Job Title: Regional Director of Operations Care Management

Job Summary:

We are seeking a highly experienced Regional Director of Operations Care Management to lead our clinical operations across multiple facilities. As a key member of our team, you will be responsible for managing day-to-day clinical operations, ensuring efficiency and compliance, and driving quality initiatives.

Key Responsibilities:

  • Oversee day-to-day clinical operations for Theoria-partnered facilities, ensuring efficiency and compliance.
  • Track and manage provider timeliness, quality, productivity, and compliance with facility responsibilities.
  • Collaborate on facility metrics, including Five-Star measures, QAPI initiatives, and reducing rehospitalizations.
  • Provide superior customer service by addressing partner issues comprehensively and diligently.
  • Conduct regular check-ins with facility partners.
  • Participate in new facility education, training, and retraining as needed.
  • Navigate multiple computer systems, including Slack, Gmail, and Zoom, to manage operations.
  • Work closely with the VP of Clinical Operations and other team members to ensure smooth operations.
  • Perform other associated clinical operations tasks as assigned.

Requirements:

  • Minimum 5 years of leadership experience in Skilled Nursing Facilities (SNF), such as Director of Nursing, administrator, or department director.
  • Strong understanding of SNF quality measures, regulations, and expectations.
  • Experience in employee management and team leadership.
  • Proficiency in managing work Relative Value Units (wRVU) and productivity metrics.
  • Tech-savvy with strong computer skills.
  • Excellent problem-solving skills, including root cause analysis.
  • Frequent movement inside facilities to meet with providers and staff.
  • Ability to obtain records, tools, and medical equipment from various locations.
  • Effective communication with patients, managers, and facility staff.

About Theoria Medical:

Leading the charge in healthcare innovation, Theoria Medical offers a unique blend of medical excellence and technological advancement, primarily serving the post-acute and primary care sectors. Our extensive network includes multispecialty physician services and RPM, covering skilled nursing facilities across the country.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for training and career advancement.
  • Travel reimbursement for work-related travel.
  • Disability insurance.
  • Professional growth and development opportunities.

Shift Structure:

Monday-Friday, 7 AM-5 PM EST, plus one weekend day per month on-call.

Retirement:

401k with employer match.

Comprehensive Benefits:

Medical, Dental, Vision, and Life Insurance.

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