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Team Lead

2 months ago

Folsom, California, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints and issues
  • Assist management with supervising associates, training, and developing their skills
  • Communicate effectively with members, associates, and management to ensure seamless operations
  • Ensure compliance with company policies and procedures
  • Participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
  • Develop and implement processes and practices to meet business needs
  • Lead and participate in teams to achieve business objectives
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
What We Offer

At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Education Benefits

We also offer a company-paid education benefit program, Live Better U, which provides full-time and part-time associates with access to education and training opportunities, including high school completion to bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.