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Parking Operations Supervisor

2 months ago

New Orleans, Louisiana, United States Hotel Monteleone Full time
Key Responsibilities
  • Oversee and coordinate all daily operations within the parking facility.
  • Maintain, organize, and reconcile various financial documents using both manual and automated systems.
  • Manage the claims process to mitigate liability and ensure safety within the parking structure.
  • Train, supervise, and evaluate parking staff while providing guidance and support.
  • Assist in the organization of special event parking initiatives.
  • Balance financial accounts and aid in the preparation of financial reports and statements.
  • Offer technical support and direction to parking staff.
  • Ensure proper maintenance of electronic payment systems and parking equipment.
  • Monitor and maintain the overall condition of the parking facility.
  • Utilize office equipment effectively, including computers and calculators.
  • Assist in the collection, documentation, and deposit of revenues generated at the parking facility.
  • Prepare special reports related to financial records as needed.
  • Engage in special projects as assigned.
  • Perform various tasks and responsibilities as required.
  • Administer and manage the monthly parking lease program.
  • Maximize revenue generation at the parking facility.
  • Verify payroll accuracy for all parking staff.
  • Undertake additional duties as assigned.
Competencies Required

To excel in the Parking Operations Supervisor role, candidates should demonstrate the following competencies:
  • Customer Service - Effectively manage challenging customer interactions and respond promptly to needs.
  • Interpersonal Skills - Focus on conflict resolution and maintain confidentiality while listening actively.
  • Problem Solving - Identify and resolve issues efficiently, gathering and analyzing relevant information.
  • Leadership - Involve staff in decision-making and provide constructive feedback to foster growth.
  • Quality Management - Strive for continuous improvement and accuracy in all tasks.
  • Technical Skills - Pursue ongoing training and development opportunities to enhance expertise.
  • Communication Skills - Communicate clearly and effectively in both verbal and written forms.
  • Team Collaboration - Work cooperatively with team members and contribute to a positive team environment.
  • Ethics - Uphold integrity and organizational values in all interactions.
  • Dependability - Consistently fulfill responsibilities and commitments.
  • Initiative - Proactively seek additional responsibilities and self-development opportunities.
Qualifications

The following qualifications are essential for the Parking Operations Supervisor position:
  • Experience in maintaining and managing a parking facility.
  • Proficiency in using calculators, computers, and relevant software applications.
  • Familiarity with record-keeping procedures.
  • Basic knowledge of applicable laws and regulations related to parking operations.
  • Ability to operate and maintain electronic revenue control systems.
  • Flexibility to work various shifts, including weekends and holidays.
  • Strong leadership and customer service skills.
  • Ability to lift and carry objects weighing up to 60 pounds.
  • Valid driver's license with a clean driving record.
Work Environment
  • Work is conducted in a parking facility with moderate noise levels.
  • Conditions may vary, requiring adaptability to different temperatures and environments.
Physical Demands
  • Regularly lift and move up to 50 pounds; occasionally lift up to 100 pounds.
  • Engage in standing, walking, and manual dexterity tasks.
Position Availability
  • This is a full-time position with flexible shifts, including weekdays and weekends.