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Athletic Resource Coordinator
2 months ago
Responsibilities:
* Properly open and close the athletic center each day according to standard operating procedures.
* Maintain a safe, clean, and friendly environment in the athletic facility and pool.
* Perform lifeguard duties and oversee the pool during open swim hours.
* Deliver a high level of customer service to all athletic center users.
* Answer phones and emails, and assist members with various questions and concerns.
* Assist with daily cleaning of the fitness equipment and ensure all equipment is functional and in working condition.
* Assist with cleaning of gym laundry and ensure proper stock of items for daily use.
* Oversee and monitor athletic center compliance standards by posting signs, viewing credentials of members, and updating policies as needed.
* Be responsive to member feedback, complaints, and escalating issues to the athletic center manager as necessary.
* Perform club/locker room walkthroughs periodically throughout the shift to ensure the facility is presenting at its best.
* Create various fitness programs for members and oversee planning and logistics for planned events.
* Quickly address any maintenance or equipment issues that are visible to members.
* Attend various department, division, and university meetings on a regular basis and complete all necessary compliance trainings.
Requirements:
* High school diploma or equivalency, bachelor's degree preferred.
* Lifeguard certification required.
* CPR/AED certification required.
* Ability to interact professionally with patrons regarding concerns, problems, or any other significant issues.
* Ability to use Microsoft Office and other technology software for ease of efficiencies.
* Team player and a passion to build relationships with individuals.
* Excellent customer service skills handling all matters in a courteous and friendly manner.
* Proactive, hands-on approach, as well as a professional work ethic.
* Self-motivated, highly efficient, strong attention to details.
Working Conditions:
* The Office of Housing Services residential facilities do not close. We serve our students and remain open during all campus holidays and closures. Due to our 12-month operation, this position is considered an essential employee. In the event of severe weather or emergency situations, the university may suspend classes or close the university. This position would be expected to remain at or report to their facilities as soon as conditions reasonably permit.
* Subject to work varying hours (early mornings, late night, and/or weekends) to maintain a 7-day opening operation.
* Ability to work in a high-pressure environment autonomously.
* Ability to deal effectively with a diverse population.
* Ability to lift in excess of 50lbs.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents."
