Front Desk Coordinator

3 weeks ago

Ankeny, Iowa, United States Franciscan Ministries Full time

{"h1": "Front Desk Receptionist", "p": "At CopperWood at Prairie Trail, we prioritize the wellbeing of our residents by offering a lifestyle focused on health, heart, and soul. Our innovative approach to senior living empowers residents to maintain their independence fully.", "ul": [{"li": "Provide exceptional customer service and confidentiality to residents and their families."}, {"li": "Answer multi-line telephone, directing calls to the appropriate personnel while maintaining client confidentiality and taking accurate messages."}, {"li": "Greet and direct authorized visitors and vendors, ensuring completion of confidentiality agreements and maintaining a Visitors Sign-In/Sign-Out log."}, {"li": "Conduct tours for prospective residents and family members, showcasing community amenities."}, {"li": "Accept and record payments received via mail and at reception."}, {"li": "Open and distribute incoming mail to the appropriate recipients and ensure accurate distribution of residents' mail and packages."}, {"li": "Assist department heads with clerical duties as needed and foster team spirit by cross-training to support other office staff."}], "h2": "Mission/Values", "ul": [{"li": "Support and uphold the Community's Mission and Values in all business interactions."}, {"li": "Respect and safeguard the confidentiality of residents/clients, co-workers, and facility information."}, {"li": "Project a professional and caring demeanor in interactions with residents/clients, family members, visitors, and co-workers."}, {"li": "Maintain a clean, neat, and orderly environment, promoting sustainability and minimizing waste."}, {"li": "Demonstrate teamwork and respect for others within the facility, taking ownership of job responsibilities."}, {"li": "Anticipate the needs of residents/clients and co-workers, taking proactive steps to meet those needs."}, {"li": "Welcome suggestions and new ideas as opportunities for growth and improvement."}], "h2": "Position Requirements", "ul": [{"li": "Education: High school diploma"}, {"li": "Applicable Experience: 1-2 years administrative/reception work (preferred)"}], "h2": "Essential Functions", "ul": [{"li": "General Working Conditions: Exposed to audible noises due to alarm systems."}, {"li": "Physical Demands: Standing, sitting, walking, reaching, stooping, and kneeling. Ability to lift up to 10 pounds."}, {"li": "Mental Acuity Requirements: Ability to read, interpret documents, write reports, speak effectively, and apply common sense understanding to carry out instructions and solve problems."}, {"li": "Sensory Requirements: Close vision, talking, and hearing."}, {"li": "Technical/Motor Skill Requirements: Proficiency in operating office machines and computer software programs."}], "p": "Join us at CopperWood at Prairie Trail, and be a part of a team dedicated to providing exceptional living experiences for our residents."}

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