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Collection Specialist Lead

4 weeks ago


Van Nuys, California, United States LoanMart Full time

At LoanMart, we're seeking a seasoned collections expert to join our Late Stage Collection team. As a high-performing collections professional, you'll play a critical role in driving revenue growth and delivering exceptional results.

About the Position

In this dynamic role, you'll leverage your expertise in persuasion, creative thinking, and regulatory compliance to successfully collect payments on accounts in late stages of delinquency.

  • Utilize your skills of persuasion to drive successful collections and minimize the need for vehicle repossession.
  • Build trust and rapport with customers to optimize collection outcomes.
  • Apply standard skip-tracing methods to locate customer and vehicle lead information.

We offer a competitive salary range of $60,000 - $80,000 per year, based on experience, plus non-discretionary bonus plan opportunities.

Key Requirements:

  • Historical success in pay-for-performance collections environment
  • Prior auto skip-tracing experience
  • Knowledge of FDCPA regulations

Enjoy a hybrid work schedule with three days at home and two days in-office, along with a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), and employee assistance programs.