Automotive Service Advisor

7 days ago


Hartford, Connecticut, United States Airport Road Autobody Full time
Job Summary

We are seeking a highly skilled and detail-oriented Service Advisor to join our team at Airport Road Autobody. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and quality repairs.

Key Responsibilities
  • Prepare accurate and detailed estimates for customers and insurance companies
  • Coordinate vehicle repair progress and communicate with customers on the status of repairs
  • Build trust with customers to ensure they understand the quality of repair we will provide
  • Negotiate repair labor rates and procedures with insurance companies
  • Manage customer insurance claims from beginning to end
Requirements
  • Demonstrates exceptional customer service skills
  • Ability to work well in a team environment
  • Strong communication skills with customers and staff
  • Must be detail-oriented and maintain a professional appearance
  • Keeps a clean and organized work area
Benefits
  • Competitive compensation
  • Medical insurance
  • 401k Retirement plan
  • Paid vacation and sick time
  • Excellent work conditions and a team culture

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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