Relocation Specialist III

2 weeks ago

Seattle, Washington, United States Blue Origin Full time

About Blue Origin

At Blue Origin, we aspire to see millions of individuals thriving in space, contributing to the welfare of our planet. Our mission is to create reusable, safe, and cost-effective space vehicles and systems, all while fostering a culture centered on safety, collaboration, and inclusivity.

Role Overview

The Relocation Specialist plays a pivotal role in managing the relocation process, handling administrative responsibilities related to employee transitions. This position is dedicated to supporting employees and their families during their moves, ensuring a seamless experience while minimizing costs and time associated with relocations.

Key Responsibilities

  • Assist new and transferring employees throughout the relocation journey.
  • Facilitate onboarding for all employees within the Graebel Relocation system - Global Connect.
  • Coordinate STA and BDT setups.
  • Support tracking and communication regarding Delayed Starts.
  • Serve as the primary contact for relocating employees, addressing inquiries and resolving issues with a focus on high-quality customer service.
  • Escalate concerns to relocation management as necessary.
  • Maintain employee files and documentation accurately.
  • Play a crucial role in managing temporary housing arrangements for new hires, relocating employees, and interns.
  • Perform additional duties related to relocation and temporary housing as required.

Essential Attributes

  • Exceptional customer service skills.
  • Strong written and verbal communication abilities.
  • Detail-oriented with a knack for identifying and rectifying errors promptly.
  • Able to collaborate effectively with internal and external stakeholders, including vendors and service providers.
  • Proactive approach to problem-solving and decision-making.
  • Resilient in overcoming challenges and obstacles.
  • Focus on process excellence and error correction at the source.
  • Work effectively under general supervision, accountable to team leadership.

Qualifications

  • High school diploma is required.
  • 3-5 years of experience in relocation, both domestic and international.
  • Proficiency in MS Office applications (Excel, Word, and Outlook).
  • Must be a U.S. citizen, permanent resident, or legally admitted refugee or asylee.

Knowledge, Skills & Abilities

  • Expertise in relocation programs and processes.
  • Ability to quickly learn and utilize information systems, including relocation databases and spreadsheets.
  • Strong problem-solving skills, adept at identifying and addressing issues at their source.

Compensation

The compensation range for this position in Washington is $30.38-$42.53.

Inclusivity Statement

At Blue Origin, we are committed to fostering a diverse and inclusive workplace. If you are excited about this role but do not meet every single qualification, we encourage you to apply. You may be the right fit for this or other opportunities.

Benefits

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, paid parental leave, short and long-term disability, a 401(k) plan with company matching, and an Education Support Program. Additionally, employees receive up to four weeks of paid time off annually and up to 14 company-paid holidays.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer, dedicated to attracting and retaining a diverse workforce. We provide equal opportunities for all qualified applicants and employees, regardless of their background or status.

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