ServiceNow HR Business Process Consultant

1 week ago


Hoboken, New Jersey, United States Alldus International Consulting Ltd Full time
ServiceNow HR Business Process Consultant

Alldus International Consulting Ltd is seeking a seasoned ServiceNow HR Business Process Consultant to join our team of experts. As a key member of our organization, you will play a pivotal role in shaping the future of Human Resources and Employee Experience through the power of ServiceNow.

Key Responsibilities:
  • Business Partnership: Collaborate with clients to understand their business requirements and craft customized HRSD solutions that drive value and enhance employee experiences.
  • Project Initiation: Initiate projects, conduct pre-work questionnaires, and facilitate design workshops to ensure seamless project execution.
  • Process Re-engineering: Define, re-engineer, and enhance processes to expedite value delivery and enrich employee experiences.
  • Stakeholder Engagement: Serve as a bridge between technical teams and clients throughout the project lifecycle, providing guidance and assistance to ensure smooth implementation of HR processes.
  • Strategic Insights: Offer strategic insights and innovative solutions to influence and advise stakeholders, driving business growth and improvement.
  • Documentation: Develop and manage comprehensive documentation, including design workbooks, user stories, and test scenarios, to ensure project success.
  • Risk Management: Perform risk assessments and proactively address issues to ensure project success.
  • User Acceptance Testing: Engage in user acceptance testing (UAT) and maintain prompt communication with stakeholders to ensure project deliverables meet client expectations.
Requirements:
  • ServiceNow Expertise: 2-4 years of experience working with ServiceNow, specializing in HR, with a strong understanding of implementing processes and solutions within customer environments.
  • Influencing Stakeholders: Ability to influence stakeholders and deliver thought leadership, driving business growth and improvement.
  • Requirements Gathering: Experience in requirements gathering and meticulous process documentation, ensuring project success.
  • Organizational Skills: Excellent organizational and time management skills, with a customer-centric mindset and strong interpersonal skills.
  • ServiceNow Experience: Essential prior experience with ServiceNow or equivalent case management systems.
What We Offer:
  • Comprehensive Benefits: Comprehensive healthcare benefits, including medical, dental, and vision coverage.
  • Retirement Plan: 401(K) plan with a 3% company contribution, ensuring your financial security and well-being.

If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to submit your resume for consideration. As a ServiceNow HR Business Process Consultant, you will have the opportunity to work with a talented team of experts, driving business growth and improvement through the power of ServiceNow.



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