Parts Sales Associate

1 week ago


Ankeny, Iowa, United States Midwest Peterbilt Group Full time
Job Summary

We are seeking a highly skilled and experienced Back Parts Counter Sales Person to join our team at Midwest Peterbilt Group. As a key member of our Parts Department, you will play a critical role in providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Fulfill parts orders received by phone and ensure timely delivery to our mechanics
  • Research and resolve parts availability issues, including issuing purchase orders as needed
  • Review repair orders to ensure accurate parts issuance and maintain accurate records
  • Utilize our catalog and computer systems to determine part numbers and prices
  • Inspect returned parts for re-stocking and issue credits accordingly
  • Maintain accurate lubricant inventory levels
  • Collaborate with Front Parts Counter staff as needed to ensure seamless customer service
  • Keep work areas organized and tidy
  • Complete required training and attend scheduled parts meetings
Requirements
  • High School diploma or equivalent combination of education and experience
  • Intermediate to advanced computer skills required
  • 1 year of experience in the heavy-duty truck industry preferred
Personal Qualities
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to lift up to 75 pounds and work in a variety of weather conditions
Working Conditions
  • Daily operation of computer and office equipment
  • Occasional work outdoors in various weather conditions
  • Extensive computer viewing and data entry


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