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IT Change Management Specialist

2 months ago

Bothell, Washington, United States Direct Staffing Inc Full time
Job Description

Direct Staffing Inc is seeking a highly skilled IT Change Management Specialist to join our team. As a key member of our IT organization, you will be responsible for leading the development and implementation of our Enterprise Change Management policy and process.

Key Responsibilities:

  • Develop and maintain the Enterprise Change Management policy and process.
  • Manage a team of Change Analysts, including employee selection, performance management, and education and development.
  • Drive and coordinate resolution, escalation, and Change Advisory Board activities.
  • Ensure delivery of processes to ensure knowledge in area of expertise is trained and made available.
  • Lead implementation, delivery, and enforcement of IT Service Management (ITSM) processes.
  • Represent the enterprise Change Management process to identify opportunities and implement solutions for Change Management process improvements.

Requirements:

  • Total experience with increasing responsibility – 3-5 years experience with Change Management processes.
  • Total experience with increasing responsibility – 3-5 years management experience within an IT capacity.
  • Knowledge of software development and delivery principles and methodologies.
  • Oral and written communications skills.
  • Intermediate to advanced skills working with Excel, Word, Visio, and PowerPoint.
  • ITIL v3 Foundations Certification required.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your resume and cover letter to [insert contact information].