Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Office Manager/Receptionist to join our team at Keffer Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service, answering calls, and greeting visitors in a professional and welcoming environment.
About Us
At Keffer Auto Group, we pride ourselves on being a premier place to work in North Carolina. We are committed to excellence and are always looking for fresh, innovative, and enthusiastic professionals who are driven to succeed in the car business. If you are willing to go above and beyond and are committed to delivering exceptional customer service, we encourage you to submit your resume.
Responsibilities- Answer phones and respond to customer inquiries in a professional and friendly manner
- Greet and receive prospects and customers, directing them to the correct department as needed
- Work cooperatively with the sales team to ensure seamless customer experiences
- Communicate with callers and visitors in a clear and concise manner
- Perform administrative tasks, including typing memos, correspondence, and reports
- Assist in scheduling and confirming sales appointments
- Excellent communication and interpersonal skills
- Outgoing and positive demeanor
- Professional presentation and appearance
- Punctual nature and ability to handle schedule flexibility
- A clean driving record and valid driver's license
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.
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