Customer Service Associate

3 days ago


Mountain View, California, United States Du Vo - State Farm Agent Full time
Job Overview
We are seeking a highly skilled Customer Relations Representative to join our Du Vo - State Farm Agent team. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive the growth and success of our business.

In this exciting opportunity, you will have the chance to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members. If you are dedicated to customer service and possess excellent communication skills, we encourage you to apply.

This is an hourly paid position with opportunities for commission and bonus. You will also receive paid time off, health benefits, and valuable career-building experience.

Key Responsibilities
  • Establish and maintain strong customer relationships.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and promote the development of our business.


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