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Rail Vehicle Coordinator

2 months ago

Morton Grove, Illinois, United States Velocity Enterprises Full time
Customer Service and Locomotive Dispatch

We are seeking a highly skilled professional to join our team as a Dispatch and Service Planning expert. As the first point of contact for our customers, you will be responsible for providing exceptional service and resolving any service-related inquiries in a timely and efficient manner.

Key Responsibilities:
  • Coordinate and manage disruptions in collaboration with customers, technical specialists, and service providers.
  • Work closely with internal departments to ensure seamless communication and coordination.
  • Plan, coordinate, and document the maintenance and repair of locomotives.
  • Manage the assignment and tracking of work orders with external workshop partners.
  • Monitor maintenance deadlines and ensure timely completion of tasks.
What We Offer

As a member of our team, you will have the opportunity to work with a dynamic and growing company that values innovation and customer satisfaction. We offer a collaborative and supportive work environment, with opportunities for professional growth and development.

Our company is committed to providing exceptional service to our customers, and we are looking for a dedicated and skilled professional to join our team. If you are passionate about delivering outstanding customer service and have experience in dispatch and service planning, we encourage you to apply for this exciting opportunity.