Housekeeping Team Member

4 days ago


Glen Mills, Pennsylvania, United States Residence Inn Philadelphia Glen Mills Full time

We are seeking a dedicated and enthusiastic houseperson to join our Residence Inn Philadelphia/Glen Mills team. This role requires a multi-talented individual capable of handling a wide range of duties to ensure our hotel guests have a wonderful stay.

Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will assist with delivering guest-requested items, such as amenities, rollaway beds, cribs, bedding, and linens.

Our ideal candidate has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service.

Key Responsibilities:
  • Deliver guest-requested items to rooms, including amenities, rollaway beds, cribs, bedding, and linens
  • Transport clean linen to storage rooms and replenish supplies on each floor
  • Collect trash, dirty linen, and other materials from assigned floors, as instructed by management
  • Maintain a clean environment in guest rooms, corridors, lobby, and other work areas
  • Anticipate and respond promptly to visitors' requirements to provide excellent service
Qualifications:
  • Proven customer service experience with a strong guest-focused mentality
  • 1 year of experience as a houseperson or housekeeper desired
  • Solid work ethic and excellent organizational, time management, and communication skills
  • Experience with various cleaning products and techniques
  • High school diploma or equivalent certification required


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