Customer Experience Specialist
3 days ago
Pinnacle Group is seeking a highly skilled Customer Experience Specialist - Solar Energy to join our team in Rhode Island. As a key member of our team, you will be responsible for delivering exceptional customer experiences for our Distributed Energy Resource (DER) customers. The ideal candidate will have excellent customer service skills, strong analytical abilities, and a passion for renewable energy.
About the Role:The Customer Experience Specialist - Solar Energy will be responsible for managing DER-related complaints and providing timely resolutions to our customers. You will also deliver forecasting and reporting solutions to ensure accurate and efficient processing of customer information. Additionally, you will aid in proactive communications to key stakeholders and customers internally and externally.
Responsibilities:- Manage DER-related complaints and provide timely resolutions
- Deliver forecasting and reporting solutions
- Aid in proactive communications
You will maintain a process of proactive communication to customers and internal stakeholders on receipt of request, expected response time, and final resolution as required. You will also investigate, analyze, resolve, and respond to DER-related complaints filed by internal and external customers. In addition, you will assist in creating and building Standard Operating Procedures and training plans to ensure sustainability and control compliance.
Requirements:- Bachelor's degree preferred or minimum of 3 years' experience in a customer-facing role
- Demonstrated ability to lead and manage cross-functional teams/projects
- Excellent analytical, organizational, and time management skills
We offer a competitive salary range of $30-$32 hourly and an opportunity to work with a dynamic team that is passionate about renewable energy. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Experience Specialist
2 weeks ago
Providence, Rhode Island, United States Domino's Pizza LLC Full timeWe are seeking a skilled Customer Experience Specialist to join Domino's Pizza LLC team.About the RoleThis position is responsible for providing exceptional customer service and ensuring seamless order delivery. Key responsibilities include greeting customers, taking orders using technology, and maintaining a clean and organized store environment.Key...
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Customer Experience Advocate
3 days ago
Providence, Rhode Island, United States Petco Full timeJob Summary:We are seeking a highly motivated and customer-focused Sales Specialist to join our team at Petco. In this role, you will have the opportunity to make a real difference in the lives of pets, pet parents, and our community while developing your skills and expertise in the pet industry.Main Responsibilities:- Engage with customers to understand...
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Customer Experience Representative
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Providence, Rhode Island, United States EssilorLuxottica Full timeIn this role, you will have the opportunity to work in a fast-paced retail environment where no two days are ever the same. As an Eyewear Specialist, you will be responsible for delivering sales plans and company objectives through customer-centric interactions and personalized shopping experiences.Why Join Us?We offer a range of benefits, including a...
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Customer Experience Specialist
3 days ago
Providence, Rhode Island, United States Zales Full timeZales is seeking a skilled Sales Associate to join our team in Providence, RI. As a valued member of our team, you will be responsible for providing exceptional customer experiences. This role involves engaging customers in conversation to understand their needs and desires, presenting merchandise and sharing detailed information about features and benefits,...
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Customer Experience Specialist
1 week ago
Providence, Rhode Island, United States Toyota of Smithfield Full timeRequired Skills and QualificationsProven work experience as a Service Advisor or similar role.A strong understanding of automotive technology and the automotive industry.Proficiency with industry-specific software.Excellent customer service, interpersonal, and communication expertise.Strong organizational, decision-making, and problem-solving skills.
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Customer Experience Specialist
3 days ago
Providence, Rhode Island, United States The Children's Place Full timeSales Associate Job Description">We are looking for a highly motivated and customer-focused individual to join our sales team in Providence, Rhode Island. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining store appearance, and achieving sales goals.Key Accountabilities:">Provide fast, friendly, and accurate...
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Bumper Car Experience Specialist
4 days ago
Providence, Rhode Island, United States City of Providence Full timeBumper Car Experience SpecialistCity of Providence is seeking a skilled and enthusiastic individual to join our team as a Bumper Car Experience Specialist at the City Center Rink. As a specialist, you will be responsible for creating a unique and enjoyable experience for our guests while ensuring their safety.About UsThe City Center Rink offers a range of...
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Customer Experience Specialist
1 week ago
East Providence, Rhode Island, United States MOO Inc Full timeMOO Inc is seeking a Customer Service Representative to join its team. This role will be based in the United States and will involve supporting MOO's customers through various communication channels. As a key member of the customer service team, you will be responsible for resolving customer queries, providing exceptional service, and contributing to the...
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Customer Experience Specialist
3 days ago
East Providence, Rhode Island, United States Family Dollar Full timeWe're on a mission to make a difference in our communities by providing affordable products and exceptional customer service. Join our team as a Retail Sales Associate Manager and help us achieve this goal!About the Job:You will oversee daily operations, manage sales floor activities, and lead a team of sales associates to deliver outstanding customer...
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Customer Experience Ambassador
1 week ago
Providence, Rhode Island, United States Resolve Visionary Full timeJob DescriptionWe are a visionary leader in the marketing and customer service industries, driving exceptional growth and innovation. As an entrepreneurial-minded Customer Experience Representative, you will play a pivotal role in day-to-day customer service and marketing operations.The ideal candidate is someone who embodies a 'can-do' attitude, always...
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Customer Experience Expert
4 days ago
Providence, Rhode Island, United States Adore Me Retail Inc Full timeJob OverviewAt Adore Me Retail Inc, we seek a highly skilled Customer Experience Expert to enhance our customer service standards. As a key member of our team, you will be responsible for delivering excellent customer experiences and achieving sales targets.This role demands exceptional communication skills, enabling you to build rapport with customers,...
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Customer Experience Coordinator
1 week ago
Providence, Rhode Island, United States Capital Cafe LLC Full timeJoin Our Team!As a Customer Experience Coordinator, you will play a critical role in ensuring that every customer has an outstanding experience at the Capital Cafe LLC. Your responsibilities will include:Main Responsibilities:Develop and implement strategies to enhance customer satisfactionManage customer feedback and complaintsCollaborate with staff to...
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Midway Experience Specialist
2 weeks ago
Providence, Rhode Island, United States Dave & Buster Full timeDave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesomeWe offer an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. The estimated...
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Customer Experience Specialist
3 days ago
East Providence, Rhode Island, United States Savers | Value Village Full timeJoin Our Purpose-Driven TeamSavers | Value Village is committed to making a positive impact on our communities and the environment. As a Retail Store Associate, you will play a critical role in achieving our mission.Key ResponsibilitiesProvide exceptional customer service and ensure a positive shopping experience.Maintain a clean and organized store...
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Customer Service Specialist
1 week ago
Providence, Rhode Island, United States Rac Distributors Inc Full timeCustomer Service SpecialistWe are seeking a skilled professional to provide exceptional customer service experience. The ideal candidate will be responsible for communicating with customers, identifying their needs, and providing helpful solutions.Key Responsibilities:Handle high volumes of inbound calls and emails, identifying customer concerns and...
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Customer Connection Specialist
1 week ago
Providence, Rhode Island, United States Resolve Visionary Full timeJob Summary: As a Customer Connection Specialist at Resolve Visionary, you will be responsible for building strong relationships with our customers and providing them with the best possible experience. You will work closely with our team to stay up-to-date on promotions and discounts, and maintain accurate records of sales contracts and customer...
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Customer Support Specialist
6 days ago
Providence, Rhode Island, United States Scott Anthony Group Inc Full timeScott Anthony Group Inc is seeking a Customer Support Specialist to provide exceptional product information and technical support to our clients.Key Responsibilities:Handle Customer InquiriesProvide Product InformationTroubleshoot and Resolve IssuesDocument Customer RecordsDevelop Knowledge Base$55,000 - $65,000 per yearQualifications:Previous Experience in...
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Customer Experience Associate
3 days ago
Providence, Rhode Island, United States Manufacturing Company Full timeAbout the PositionManufacturing Company is looking for a dedicated Customer Service Admin to join our team. In this role, you will be responsible for providing exceptional customer service and administrative support.Key Responsibilities:Manage incoming customer inquiries and respond promptly.Update and maintain customer records and databases.Collaborate with...
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Customer Experience Representative
7 days ago
Providence, Rhode Island, United States Hallmark US Springboard Full timeAs a Customer Experience Representative at Hallmark US Springboard in Narragansett, RI, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for customers. This role involves working in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass...
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Game Experience Specialist
3 days ago
Providence, Rhode Island, United States Dave & Buster Full timeJob Title: Game Experience SpecialistAt Dave & Buster's, we're looking for a skilled and charismatic Game Experience Specialist to join our team! As a key member of our Midway team, you'll be responsible for delivering an unparalleled guest experience through the best combination of food, drinks, and games in a fun and lively environment.**Key...