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Experienced Fire Protection Technician
2 months ago
At Johnson Controls International, we are united in our mission to collaboratively develop innovative solutions that drive progress. We invite you to become a part of our diverse workforce, where your skills will be valued, and you will have the opportunity to thrive and advance in your career. Our commitment is to make a meaningful impact in the industry.
What We Provide:
- Competitive Starting Salary
- Comprehensive Training Programs
- Opportunities for Global Career Advancement
- Company Vehicle (where applicable)
- Referral Incentives
- Extensive Benefits Package
- Medical, Dental, and Vision Coverage
- Health Savings Account (HSA)
- Life Insurance Options
- 401(k) Plan with Company Match
- Short-Term and Long-Term Disability Coverage
- Employee Support Programs
- Wellness Initiatives
- And More
Key Responsibilities:
- Respond to service requests from the Service Resource Center, including a brief overview of equipment/system issues.
- Communicate with customer representatives to identify equipment/system challenges.
- Conduct maintenance and repairs on fire protection systems for commercial, industrial, and residential settings.
- This includes, but is not limited to, wet (steel, copper, and CPVC), dry, pre-action, deluge systems, and fire pumps.
- Adhere to established troubleshooting protocols and consult technical manuals, parts manuals, change notices, and bulletins to diagnose and rectify equipment issues.
- Interpret diagrams, specifications, software/systems, programs, schematics, and operational product manuals.
- Demonstrate excellent customer service skills by maintaining clear communication with district staff and clients to ensure complete satisfaction.
- Complete Service Acknowledgements electronically with appropriate coding and secure customer signatures.
- Perform additional tasks as assigned.
Qualifications:
- 3-5 years of proven experience in the Fire Protection industry, specializing in service and repair of Sprinkler and Suppression systems.
- High School Diploma or equivalent is required.
- Must be able to pass a pre-employment background check and drug screening.
- Ability to follow both verbal and written instructions effectively.
- Capable of performing physical tasks, including lifting and moving equipment and tools weighing up to 50-70 lbs.
- Willingness to work in various positions, including climbing ladders, scaffolding, and high lift equipment up to 40 feet, as well as working in confined spaces.
- Flexibility to work varied hours, including weekends, to meet customer needs.
- Occasional overnight travel may be necessary.
- Exhibit a strong commitment to customer service.
- Ability to adhere to, implement, and consistently follow safety protocols and procedures.
- Strong organizational skills, a positive demeanor, and a quick learning ability.
- Possession of a valid driver's license and a driving record that meets company standards.
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Johnson Controls International plc. is an equal opportunity employer and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information about your equal opportunity and non-discrimination rights as a candidate, please visit EEO is the Law. If you are an individual with a disability and require accommodation during the application process, please visit our website for assistance.
