Dining Room Supervisor
1 week ago
Job Summary:
Murphco of FL is seeking a highly skilled Dining Room Supervisor to oversee the smooth operation of our dining area. As a key member of our Food & Beverage team, you will be responsible for ensuring exceptional customer service, managing staff performance, and maintaining high standards of cleanliness and organization.
About the Role:
- You will supervise and instruct waitpersons and bussers on assigned shifts, observing their performance and making recommendations to the Food & Beverage Manager as needed.
- Enforce franchise service standards and assign tables to waitpersons and bussers, ensuring stations are sufficiently supplied.
- Greet and seat guests upon arrival, offering menus and describing buffet options when applicable.
- Takes room service orders and assists waitpersons as needed with clearing, cleaning, and resetting tables.
- Handles food and service complaints from guests, authorizing price adjustments when necessary, and ensures prompt payment collection and accurate change provision.
- Perform other related duties as requested by the Food & Beverage Manager.
Requirements and Qualifications:
- A high school diploma or equivalent is required.
- Minimum two years of experience as a waitperson or host/hostess is preferred.
- Prior cash handling experience is essential.
- You must be able to read and write tickets and communicate effectively with guests.
- A pleasant attitude, excellent customer service skills, and teamwork abilities are crucial.
Compensation and Benefits:
The estimated annual salary for this position is $35,000 - $45,000 based on industry standards and location. Additionally, Murphco of FL offers a range of benefits, including competitive pay, opportunities for career growth, and a supportive work environment.
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