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Patient Food Service Representative

2 months ago

Joplin, Missouri, United States Morrison Healthcare Full time
Job Summary

**Responsible for Providing Excellent Patient Food Service**

Morrison Healthcare is seeking a skilled Patient Food Service Representative to join our team. As a key member of our food service team, you will be responsible for providing exceptional patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.

Key Responsibilities:
  • Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
  • Takes patients' menu selections prior to each meal.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
  • Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
  • Retrieves trays from patients' rooms.
  • Maintains accurate and current information for each patient on assigned unit(s).
  • Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
  • Communicates any patient-related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
  • Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
  • Contributes to patient satisfaction goals by providing quality service.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Maintains a clean, sanitary working environment.
  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
  • Utilizes equipment in performing job functions according to department's safety procedures.
  • Follows facility and departmental safety policies and procedures to include incident reporting.
  • Follows facility and departmental infection control policies and procedures.
  • Follows the facility's protocols for Hazardous Materials and Waste Program.
  • Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
  • Performs other duties as assigned.
Requirements:
  • Ability to lift and/or move up to 100 pounds.
  • Computer technical skills to operate hospital systems.
  • Excellent verbal and written communication skills.