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Hotel General Manager
1 week ago
We are seeking an experienced and dynamic leader to join our team as a Hotel General Manager - Big Sky. As the General Manager, you will be responsible for overseeing the overall operation and presence of our hotel.
Your primary focus will be on leading a dedicated team in delivering exceptional guest experiences, driving operational excellence, and achieving financial goals while embodying the core values and adventurous spirit of the Gravity Haus brand.
Key Responsibilities- Operational Leadership: Manage day-to-day hotel operations, including front office, housekeeping, maintenance, food and beverage, and spa or wellness services.
- Financial Oversight: Monitor and achieve revenue targets, control costs, and prepare detailed financial reports.
- Team Management: Recruit, train, and mentor hotel staff to create a cohesive, motivated team.
- Guest Services: Champion customer service excellence by implementing service standards and handling guest complaints promptly and professionally.
- Sales and Marketing: Collaborate with marketing and sales teams to promote the property, attract business, and grow local membership.
