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Operations Supervisor

2 months ago

Norwalk, Ohio, United States Domino's Pizza LLC Full time

Company Overview

At Domino's, we recognize that leadership is a natural talent for some.

Each day begins with you ensuring that everyone around you is on track, from your family to your colleagues.

As you step into your workplace, your role is to guarantee that the team is functioning efficiently, even guiding your superiors when necessary.

If you've always had a knack for leadership, it might be time to elevate your career. Domino's is on the lookout for individuals ready to step into leadership roles - specifically, Operations Supervisors. This position demands a unique skill set, including decision-making, numerical aptitude, and the ability to juggle multiple responsibilities.

Position Overview


As an Operations Supervisor at Domino's, you will take charge of the franchise location in the absence of the General Manager.

Your responsibilities will include managing staff productivity and overseeing daily operations during your shift, as well as executing tasks assigned by the General Manager.

Operations Supervisors are essentially General Managers in training, expected to uphold high standards of performance and professionalism. During your shifts, you will lead the team with the same authority as the General Manager.

Key Responsibilities
Cost Management
Inventory Oversight
Cash Handling
Customer Engagement
Staffing Coordination
Administrative Duties
Training and Development
Food Safety Management
Facility Cleanliness
Profit Maximization
Adherence to Schedules
Brand Representation
Attendance and Punctuality
Protection of Company Resources

Work Environment

Exposure To:
Variable Weather Conditions during Outdoor Tasks
In-Store Temperatures Ranging from 36-90 Degrees (depending on cooler and oven areas)
Sudden Temperature Changes between Work Areas and Outdoors
Food Odors
Exposure to Cornmeal Dust
Confined Workspaces in Certain Areas
Hot Surfaces/Tools from Ovens up to 500 Degrees or Higher
Sharp Edges and Moving Mechanical Equipment.

Skills Required
Effective Communication Skills
Ability to Perform Repetitive Tasks
Capacity to Work Independently or Collaboratively
Ability to Thrive Under Pressure
Commitment to Quality Standards
Data Analysis and Compilation
Professional Decision-Making Skills

Physical Demands
Standing for Extended Periods
Walking on Various Surfaces
Sitting for Administrative Tasks
Lifting Packages Weighing up to 50lbs, up to 3'x1.5' in Size from Floor to Shelves up to 72" High
Carrying Weights up to 30lbs (Transporting Products from Storage to Work Area)
Climbing (Changing Signage, Cleaning Walls, Performing Maintenance)
Bending/Crouching/Squatting/Reaching to Access Products & Prepare Food for Orders
Frequent Use of Hands for Dough Manipulation and Tool Operation

Qualifications

General Responsibilities for All Team Members
Operate All Equipment
Stock Ingredients from Deliveries for Daily Use
Prepare Products
Process Customer Orders
Conduct Inventory and Related Paperwork
Maintain a Clean Restaurant Environment
Complete Required Training and Orientation
Understand and Provide Clear Written Instructions
Communicate Professionally with Customers and Staff Both In-Person and by Phone
Perform Basic Math Calculations Quickly and Accurately
Handle Money with Precision
Exhibit Rapid and Accurate Hand-Eye Coordination
Basic Computer Skills for Order Entry and Administrative Tasks as Needed
Must be at least 18 years old

Additional Information

All information will be kept confidential in accordance with EEO guidelines.