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Guest Service Specialist

2 months ago

Lutz, Florida, United States Shuckin' Shack Oyster Bar Full time

Position Overview:

At Shuckin' Shack Oyster Bar, we are looking for individuals who have the ability to motivate others and create an enjoyable atmosphere. The Server plays a vital role in ensuring that our patrons have a delightful experience while dining with us. This position involves delivering exceptional service by taking orders, addressing inquiries, and being attentive to the needs of our guests. The Server is committed to fostering a welcoming and enjoyable dining environment.

What We Offer:
  • Flexible Work Hours
  • A lively and engaging workplace
  • Opportunities for career advancement and skill development
Benefits (If eligible):
  • 401(K) Plan with Employer Match
  • Health Coverage
  • Dental, Vision, and Life Insurance
Key Responsibilities:
  • Ensures a positive and unforgettable experience for every guest.
  • Introduces menus and highlights any daily specials.
  • Handles customer inquiries, special requests, and concerns effectively.
  • Observes tables and promptly attends to guest needs.
  • Confirms legal drinking age by checking IDs.
  • Delivers bills to customers and ensures accurate payment processing.
  • Performs additional related tasks as required.
Essential Skills & Qualifications:
  • Strong communication and interpersonal abilities.
  • Capability to manage multiple tasks in a dynamic environment.
  • Efficient in processing orders swiftly and accurately.
Company Overview:
Shuckin' Shack is a franchise that is independently owned and operated.