Customer Service Lead
5 days ago
At MOD Pizza, we're looking for a skilled Customer Service Lead to join our team. As a key member of our leadership team, you'll be responsible for directing the Squad Crew to deliver exceptional pizzas and salads to our guests with a personal touch. You'll set the standard for what it means to serve and create a welcoming environment where everyone feels included.
- Key Responsibilities:
- Lead by example, demonstrating MOD values and behaviors
- Create a positive vibe that our customers expect
- Coach Shift Supervisors to maintain high energy and a positive atmosphere
- Demonstrate knowledge of Operational Standards and resources
- Partner with the General Manager to engage the community
Required Qualifications:
- Minimum 1 year of customer service or restaurant leadership experience
- Proven ability to lead, coach, train, and motivate front-line employees
- Strategic thinking and tactical execution
- Calm and focused in busy restaurant operations
- Must be at least 18 years old
MOD is a fair chance employer and an equal opportunity employer. We believe in creating a world that works for and includes everyone. Apply today to join our team and be part of a movement that's making a difference.
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