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Veterinary Receptionist

1 month ago

Mt Pleasant, South Carolina, United States PET VET LLC Full time
Job Summary

PET VET LLC is seeking an experienced Veterinary Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring a smooth and efficient patient flow.

We are a well-established, privately owned small animal practice located in the heart of Mount Pleasant. Our team is dedicated to providing a positive and fun culture, with a focus on teamwork, customer service, and employee satisfaction.

The ideal candidate will have previous experience in a veterinary setting, excellent communication skills, and the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.

Key Responsibilities
  • Answering multiple phone lines and responding to client inquiries
  • Checking clients in and out, managing appointment schedules, and balancing the cash drawer
  • Providing exceptional customer service, resolving client concerns, and promoting a positive patient experience
  • Collaborating with the veterinary team to ensure seamless patient care and efficient workflow
  • Maintaining accurate and up-to-date medical records, including filing and charting
What We Offer
  • Competitive hourly rate of $20, negotiable based on experience
  • Full benefits package, including health insurance, vision, and dental coverage
  • 401K matching program, with a 3% match
  • Generous vacation and sick leave policy, with increasing time off based on longevity
  • Rotating Saturdays off, with half-day shifts on Saturdays
  • Time off is respected and encouraged, with a focus on work-life balance
  • Monthly bonuses and rewards packages, with increasing benefits based on employment tier
  • $100 bonus every quarter for being on time every shift
  • $300 scrub allowance yearly
  • $100 bonus on your birthday, plus your choice of cake or lunch
  • Holiday pay, with 10 hours paid for holidays we are closed

We are a fun and dynamic team, with a focus on teamwork, customer service, and employee satisfaction. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.