Retail Store Keyholder

2 weeks ago

Somerville, Massachusetts, United States Le Creuset Full time
WHO YOU ARE
As a keyholder, you play an essential role in our retail store leadership team. Your primary responsibility is to assist the store in achieving excellence in sales, service, and operations.

As a results-oriented leader, you have a passion for selling and mentor our sales associates to become experts in customer service and product knowledge.

You strive to create delightful Brand experiences for our customers and actively seek ways to recognize outstanding team performance.

WHO WE ARE
More than just cookware, Le Creuset has been a vibrant companion to meals and memories globally since 1925.

Our commitment to tradition and authenticity has guided Le Creuset for nearly a century - our dedication to superior artisanal quality, exceptional design, and European craftsmanship remains unwavering.

YOUR DAY-TO-DAY
Leadership
- Drive business outcomes by maximizing daily sales objectives and productivity targets while enhancing KPIs through active coaching on the sales floor.
- Exhibit a personal commitment to achieving store targets by consistently promoting current marketing initiatives and utilizing company resources to optimize selling activities.
- Serve as Manager-On-Duty, ensuring the store consistently meets sales goals and executes all operational functions.
- Foster effective partnerships with team members, Store Manager, and field/corporate partners through consistent communication, teamwork, and respect.
Sales and Service
- Model company selling expectations and actively work to build customer loyalty through proactive client engagement.
- Promote engaging customer experiences by sharing your expertise in cooking, baking, or entertaining.
- Utilize training tools and resources to educate yourself and your team on products, enhance selling skills, and achieve business objectives.
- Meet personal sales and KPI targets.
Operations
- Perform essential operational tasks including cash handling and reporting, price adjustments, merchandise management, and opening and closing duties.
- Maintain visual standards, store merchandising practices, and inventory control activities.
- Follow plans, directions, and schedules while acting with urgency to meet the evolving priorities and demands of the business.
WHAT WE'RE LOOKING FOR
- Previous retail sales and supervisory experience, preferably in a specialty retail environment.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Physical requirements include the ability to stand and walk for extended periods on the sales floor; climb a ladder; lift and carry up to 25 pounds.
- High School Graduate or equivalent.
- Must be at least 18 years of age.
EXTRA EXTRAS
- Genuine passion for cooking, baking, and entertaining.
- Desire to develop and advance into future leadership roles.
THE PERKS
- Comprehensive benefits package (health, dental, vision, family build coverage, etc.)
- Holiday and vacation pay.
- Monthly bonus opportunity based on store sales performance.
- 401k match.
- In-store incentives.
- Growth opportunities: We are dedicated to encouraging both personal and professional growth.
- Work/life balance: We provide the flexibility and resources to maintain balance.
- Generous employee discount: Consider how much space you have in your kitchen
The above information represents typical elements and criteria considered necessary to perform this role successfully. It is not designed to be a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this role. Other job-related duties may be assigned by the supervisor.
WHY JOIN US
Our mission is straightforward - to inspire and empower individuals everywhere to find joy through cooking. Our formula combines passion, hard work, and fun within a culture as vibrant as our products. We continually challenge ourselves and encourage our associates to do the same. When you become part of Le Creuset, you join a dynamic team focused on innovation and collaboration.

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