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State Eligibility Consultant
1 month ago
We are seeking a highly skilled State Eligibility Consultant to join our team at the State of Indiana. As a key member of our team, you will play a critical role in determining eligibility for various benefits programs, ensuring compliance with state and federal regulations, and providing exceptional customer service to our clients.
Key Responsibilities- Review eligibility recommendations and information provided by contract staff
- Make eligibility determinations for benefits and waiver programs in compliance with state and federal rules and regulations
- Examine data matches to identify inconsistencies and unreported data
- Approve claims referred and calculated by the contractor
- Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants
- Stay current on changes in rules, regulations, and guidelines regarding individual benefit programs
- Willingness to travel with reasonable accommodation
- Thorough knowledge of public assistance policy, practices, and procedures
- Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs
- Working knowledge of computerized eligibility systems
- Ability to identify problems, evaluate alternatives, and implement effective solutions
- Ability to use tact and empathy in dealing with people from varied backgrounds
- Ability to use discretion in dealing with all clients and fellow employees' personal information
- Demonstrates effective interview and communication skills
- Ability to be flexible and self-motivated in managing multiple priorities
- Ability to work independently and as part of a team
- Ability to perform basic mathematical calculations
- Three medical plan options, including RX coverage, as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account with bi-weekly state contribution
- Flexible work scheduling options, including hybrid remote work
- Deferred compensation 457B account with employer match
- Two fully-funded pension plan options
- A comprehensive program of leave policies, including paid new parent leave, paid community service leave, and paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program with covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free parking for most positions
- Free LinkedIn Learning access
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status.
